Do not make your guests wait longer than necessary. With the my.bluepos waiter.call you increase the work efficiency of your staff and enable guests to be served quickly at the touch of a button.
Advantages of my.bluepos® waiter.call
- Improved service quality
- Increase in sales potential
- Reduction of waiting times through accelerated response times
- Efficient use of service personnel without unnecessary walking distances
- Intuitive operation and no app installation required
- Receive notifications at checkout and mobile devices
- Management of QR codes with table assignment, expiration date, etc.
- Individual configuration of call buttons and message texts
Service call explained in four steps
1. QR code scanning
The guest scans a QR code with his smartphone. This code can be assigned to a fixed table, for example, and placed accordingly. The QR codes can be created and managed with just a few clicks in your my.bluepos account. The guest only needs an Internet-enabled smartphone or other terminal device with a current browser.
2. send message
Afterwards, the guest can use virtual call buttons to send a service call via smartphone browser or other mobile, Internet-enabled devices. The waiter.call page called up by the guest can be designed with individual branding and provide various call events, e.g. for repeat orders or specific payment requests.
3. message received in bluepos
With the bluepos® mobile app, your service staff are informed about new call events at any time, depending on table or area responsibility. This works especially smart in combination with a compatible smartwatch, which inconspicuously signals incoming calls via a vibration alarm.
4. efficient service
The service can respond to customer requests quickly and in a targeted manner. Waiting times for the guest are reduced and unnecessary walking distances for the staff are reduced.
- Waiter call and other call systems
Waiter call improves communication between service staff, kitchen and guest. This reduces waiting times and increases their sales. In addition or as an alternative to digital online call systems via web app, radio-controlled notification systems such as pagers, beepers and co can also be used.
- Digital ordering and payment
In addition to simple call notifications at the checkout or mobile device, the entire ordering and payment process can also be handled online by the guest with additional interfaces. With bluepos® we support various providers for the implementation of diverse fast-casual concepts and Selforder solutions in the gastronomy. This gives you valuable tools to increase revenue even with tight staffing or times of high utilization.
With my.bluepos® waiter.call, you can provide your customers with service at the touch of a button. Especially at peak times, you can support your own service staff and reduce the waiting times of your guests.
The use of my.bluepos® waiter.call and related services requires the registration and creation of a user account on the my.bluepos® platform.
The prerequisite for the functionality of the services offered via the my.bluepos® platform is a SCHULTES bluepos® POS solution that is connected to the Internet and configured accordingly, with a current software version, suitable license and active software maintenance.
Detailed information on the hardware, software and license requirements is available from authorized dealers.
Our products meet the requirements of the KassenSichV.
The my.bluepos® platform combines modern technologies with over 40 years of experience in the development of POS systems.
Our products are distributed throughout Europe by authorised dealers. To receive information about our products or to find a dealer near you, please fill out the form and send it to us.
We will process your request immediately and provide you with the requested information.
If necessary, we will forward your request directly to a SCHULTES dealer near you.